Refund and Returns Policy

REFUND POLICY

At JM-Imports USA, we strive to provide exceptional service and ensure customer satisfaction. Our refund policy outlines the procedures for returning or exchanging vehicles.

RETURN POLICY

1. Vehicles may be returned within 7 days of delivery.
2. A 10% restocking fee applies to all returns.
3. Vehicles must be in original condition with no damage.

REFUND PROCESS

1. Contact our customer service department to initiate the refund process.
2. Provide proof of purchase and vehicle inspection report.
3. Refunds will be processed within 14 business days.

EXCHANGE POLICY

1. Vehicles may be exchanged within 14 days of delivery.
2. Exchange vehicles must be of equal or greater value.
3. A 5% exchange fee applies.

WARRANTY CLAIMS

1. Warranty claims must be submitted within the warranty period.
2. Claims will be reviewed and resolved promptly.

FINANCING AND CANCELLATION

1. Financing cancellations: Contact our financing department.
2. Cancellation fees may apply.

CONTACT US

For refund or exchange inquiries, please contact:

JM-Imports USA
[415-483-5378]
[Support@jm-imports.com]